Customer Feedback
Many thanks for the new treatment plant lid, it is superb, thanks to all concerned. Wish we had done it years ago!
Date of Posting: 16 July 2013
Posted By: Paul
Posted By: Paul
Tank now emptied - I would like to say how pleasant, helpful and efficient the man was. First class. Date of Posting: 02 May 2013
Posted By: Mr Turner
Posted By: Mr Turner
Excellent service this morning... your tanker driver made contact early and gave a good estimate of his e.t.a. Very thorough and cheerful even though the field was really muddy.Date of Posting: 19 March 2013
Posted By: D Brown
customer, Sleaford
Posted By: D Brown
customer, Sleaford
A big thank you for the service you gave us when we had a blacked sewage drain. The service was first class and the young man who attended to the problem was very efficient, smart and obliging. Thank you again.Date of Posting: 16 January 2013
Posted By: Mrs Watkin
Posted By: Mrs Watkin
Thank you for your prompt and efficient service in sorting out our blocked drain. You responded well within the hour and your engineer was superb. He diagnosed and rectified the problem very quickly, without any mess or fuss. He was extremely smart, polite and professional. All in all the service was excellent.Date of Posting: 08 August 2012
Posted By: Mr Roberts
Jetrod
Posted By: Mr Roberts
Jetrod
I ordered a Secoh air pump from Bates online and it was very quick and easy to do. When I rang up with a query after I had placed my order the customer service was excellent, and the product arrived promptly a couple of days later. An all-round great service!Date of Posting: 15 May 2012
Posted By: Mr Thomas
Posted By: Mr Thomas
With reference to the installation of our new soak away and septic tank pump installation. We would like to let you know how pleased we are with all the work carried out. Darren explained exactly what needed to be done and kept us up to date as to progress throughout the week. It is refreshing to have someone like Darren come along and be honest, not pontificate about the job in hand, have the work completed as promised and to budget. Thank you very much for a job very well done. We can now have baths and showers without worrying about anything backing up. We shall certainly use your services for the annual pump out and maintenance check from now on. We would not hesitate to recommend Bates to anyone who needs Septic tank/soak away issues dealt with.Date of Posting: 07 March 2012
Posted By: James Nicholas
North Kyme Lincolnshire
Posted By: James Nicholas
North Kyme Lincolnshire
A belated thankyou and to everyone we came in contact with during the fitment of our septic tank back in oct this year. We were horrified when we discovered that the new house we had bought, had a totally in-adequate drainage system. It was great to find a company with old fashioned values willing to undertake the work on trust, we can now sleep peacefully, knowing its all working properly. please pass on our commendation to everyone involved.Date of Posting: 10 November 2011
Posted By: Mark
Frieston
Posted By: Mark
Frieston
I ordered online for my septic tank to be emptied recently. I must say how convenient it was to be able to do this when I remembered late one evening, rather than to have to wait until your office opened.Date of Posting: 03 March 2011
Posted By: Mrs Taylor
Lincolnshire
Posted By: Mrs Taylor
Lincolnshire
Just a quick note to say that last Thursday we bought a 'Secoh' air pumpfrom you and the lady I spoke to was very professional and helpful. On
Friday morning we received it, so just wanted to say thanks for a great
service as unfortunately it is rare now for companies to actually be
efficient.
Date of Posting: 16 February 2011
Posted By: Mr Simmonds
Customer, Exeter
Posted By: Mr Simmonds
Customer, Exeter
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